working for cellular sales reddit
Learn more about Redditâs use of cookies. Now this next part might sound kinda douchey, but its not because we are terrible people. If you don't have the balls to tell people "no" face-to-face then find another job. Check your bills carefully "I know you told me you do not want the insurance package for your new $700 droid maxx, but I do want to make sure your phone is protected. Cellular has 1 job listed on their profile. Find jobs and career opportunities. Why would such a high paying workplace have constant need for new staff? Cellular Sales 04/2017 to Current Verizon Authorized retailer Chino, CA. Or is better to just stick with a full corporate store. Best way to avoid all the games if you're there to upgrade? I am (still) working on my next roguelike game and this time came up with a way to have variable dungeon depth. You're judged the moment your car pulls up into the parking lot. My question is... Has the culture changed since they now have employs as opposed to independent contractors? It requires motivation and determination. I have not ever felt left. Are you on an old plan? View Cellular Sales’ profile on LinkedIn, the world's largest professional community. I work for Cellular Sales, left tmobile for them ironically. ", Me:"Unlimited but there are charges for going over a limit? zip code. Guy physically pulled me in by my elbow, which did not make me extremely happy. I work in a call center for a wireless carrier, I can answer this. It depends what the issue is, the carrier, and the rep you are speaking with. Iâve consistently made good money at Cellular Sales. See all 84. He/She probably doesn't because you're going to ruin their metrics. See what employees say it's like to work at Cellular Sales. No I don't know anything about the new iPhoneAnything you're curious about? Just trying to figure out the best option. Even if you have NO intention of purchasing a hotspot, the prospect of a new activation will have the rep bending over backwards for you. My overall stance on the company is that it is a great entry level position to get you started in sales or in the tech industry. The experienced sales associates (“consultants”) made $40,000+ a year. 3. Looks like you're using new Reddit on an old browser. They have an attainable bonus structure and pay WAY better than any other wireless retailer. Interviews. I work for Cellular Sales, left tmobile for them ironically. 84 questions about working at Cellular Sales. I work in a call center for a wireless carrier. TIL You can get the Verizon guy fired by buying a phone from him. I came to Cellular Sales and I have enjoyed every moment. Because we take pride in offering a world-class customer experience. Not feeling the comp changes there apparently. Even increased bonuses for top performers. It isn't going to get you anywhere. If I get the vibe you're wanting to waste my time and not going to purchase anything. tablets. I think they do. ", Him:"Well sir if you are going to be combative I don't want to sell you a plan.". Being an asshole just makes us resent having to help you and we will do the minimal required work and follow policy strictly, just to get you off our line by either finishing quickly or frustrating you to the point you cuss and we can hung up on you or you hang up on us. Weekly or bi-weekly pay? WE will start you with a trial and WE can remove it later when the trial ends. Learn about Verizon culture, salaries, benefits, work-life balance, management, job security, and more. With my company we have A LOT of empowerment. Please take a moment to review my edit . I have just modified one external link on Cellular Sales. Salaries, reviews, and more - all posted by employees working at Cellular Sales. From November ‘19 til January ‘20, I received training across multiple roles at the coolest company on earth, including face-to-face sales, delivery coordination, vehicle hand-offs, and even a couple of days helping out in the repair shop. Does it differ between lower and higher tier plans? We'll keep you streaming. For example for EVERY phone I sell, Verizon requires me to have an attachment of $80 in accessories. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. And whatâs the âdrawâ system? Working for Cellular Sales is a great time. Doesnât add up, New comments cannot be posted and votes cannot be cast. accessories. It's because of the pressure on us to sell. in her state. To do so, you must fill out and sign a Consent to Sue form and return it to Getman, Sweeney & Dunn, PLLC by fax, email or mail. Asked January 20, 2017. Just be nice. 1,814 Cellular Sales reviews. "Hey we're out of contract and looking at getting a few new phones and I was also looking at the internet hotspot online and curious about getting one of those added onto my plan." The company as a whole takes a lot of pride in its employees as well as readying them for the floor. Just be honest. Pros. I get paid very well, my leadership (including owners) don’t just know my name but invest in me and have taken me on trips (not just as rewards for selling), get great benefits, and work with awesome people. No amount of bitching will change that. Weâve had a dozen corporate reps join our team in the last month and theyâre crushing it. Learn more about Redditâs use of cookies. Whatâs pay like? That's why people in the call center are so by-the-book. I would be terrible in a sales job. Just terrible. If there truly is something fishy going on with your account, we'll catch it before you do. A free inside look at company reviews and salaries posted anonymously by employees. … Period. They sell you a dream thatâs only sustainable for shady salesmen who are okay with screwing over customers. Walking around the mall when I passed near a booth for AT&T. Newbanks and Walton stopped working for Cellular Sales in March and April 2012, respectively, and filed suit in May. You get to pick your own schedule and have your own customers if you want them. Cellular Sales is like no where I had ever worked before. I Am A, where the mundane becomes fascinating and the outrageous suddenly seems normal. We don't have the luxury of doing whatever we want. Currently working Full-Time for another carrier. 50% of my sales need to have insurance. I'll try to usher you out. The only way I know to get the AT&T unlimited plan back is to buy an original iPhone, activate it (the only option we have is the unlimited data plan), wait a month and then activate a new handset in it's place. Iâve heard that itâs hourly the first month and straight commission going forward? The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. This depends on the carrier. Much of what you describe in regards to requirements are similar to those my wife delt with in her two most recent jobs. Some reps dont even bother explaining and just bundle it in. So Iâm looking for a new job. smartphones. And something we live for at U.S. Cellular. I don't think so. Feel free to message me with any questions. We make a few bucks and thats it. We have the records. It isn't uncommon for a rep to hit 6k or 7k in a month. ", Him:"Well we can't do that because there are charges if you go over your allotted amount. r/sales: Everything you need to know about sales, selling, business development, lead generation, prospecting, closing and more! Did something happen that month and it's just a one time thing? If you get an overage, don't deny it. I work in cellular sales for a Verizon retailer. The opportunity for sales is amazing. AT&T likes to be sneaky and will say "unlimited 3g" not "lte" so I think they throttle you down to HSPA after 5gb, ITT; people asking a bunch of opinions questions of a sales rep instead of actual questions about any secrets of his job, New comments cannot be posted and votes cannot be cast. You have to make the most of every opportunity. Following up with pass customers while also calling customers from Verizons 5 star database, Cleaning and maintaining the store before and after Hours. Salaries posted anonymously by Cellular Sales employees. We secretly hope you'll leave. Weâve got a really strong market share where Iâm at though. Cellular Sales may, from time to time, call its existing customers and others for purposes of promoting the goods and services it offers for sale. Overall though this is kind of a broad question... Is there something in particular you are looking to do? Terrific company. AIMRA said in its letter the government should cap a single seller's daily smartphone sales on Amazon and Flipkart at 5,00,000 rupees ($6,829). This isn't a job where you come to clock in and collect a paycheck. Cons. Then the customer gets us on the phone and expects us to do the same thing and we get treated like shit because we're following policy. I have about 50 different sales metrics that I need to maintain. If I do not meet these numbers, I will be written up and eventually terminated. So it's limited unlimited? 99% of the time if someone changes their plan (usually to something better and close to the same cost) I will waive their overages, given they haven't been waived recently. They have blatantly told us, if a customer wants to keep the plan there is nothing WE can do. I make more on Cellular Sales than I did working corporate for TMobile and ATT. That time could be spent with a customer that is there to buy something. for the local cable company in her area. We have a semi-monthly pay schedule. I make more on Cellular Sales than I did working corporate for TMobile and ATT. I have made some life long friends while working. I feel these plans act as a great deterrent to churn and also create brand loyalty. The customer has 1 option, buy their phone outright and just activate them at a Verizon store. I have an interview with T-Mobile (corporate store) but Iâve also considered applying for Cellular Sales (thereâs no Verizon Corp store hiring in my area) But Iâm just wondering if itâs better to go for Cellular Sales or T-Mobile. as for AT&T, they are pretty much the same. Cellular Sales employees earn $39,500 annually on average, or $19 per hour, which is 50% lower than the national salary average of $66,000 per year.According to our data, the highest paying job at Cellular Sales is a Sales Representative at $40,000 annually while the lowest paying job at Cellular Sales is an Outside Sales Representative at $39,000 annually. 7 matching questions. I’ve worked in Cellular sales for 1-1/2 years. Even increased bonuses for top performers. For perspective, a customer walks in, you greet them and you plan on pitching something they never intended on buying, what would you say? The work environment is laid back and my co-workers have always been very helpful, giving me the tools I need to succeed. We are monitored and will be walked out for half of the shit you guys pull. Doing a job like this seems like a really shitty, high pressure way to make a living. If they want the new iPhone for $200 then they lose their unlimited data. While working there I watched them fire at least 30 people with no remorse without reason. While the carriers put up an image of wanting to get people off these plans, customers with these "cool" and "no longer offered" plans are some of the most loyal customers out there.... As a Best Buy employee who sells for all the major providers, I can tell you Verizon has completely killed off the grandfathered unlimited data plans. That’s the essence of sales. About myself, I started working in wireless part time, made about 60k my first year while I was in school. The REAL good ones could push $70,000+, and the store managers in the LOWER volume stores came close to $50,000. I have a question regarding Verizon mobile. It gets messy but I have been able to make it work for a few friends who don't have internet and need the hotspot feature. "I currently work for Cellular Sales of Knoxville Inc. and we operate in over 40 states. Great money until you get worn out and they drop you the second you donât make enough money one month. Looks like you're using new Reddit on an old browser. Weekly and monthly training on all the products Verizon and Cellular Sales has to Offer. Got my bachelors, and decided to stick around because I like my job and because I make way more than I would at a "real" job. How much power/ability do customer service reps who take phone calls have? Our Sales Representative work off a draw against their commissions. I've found T-Mobile and Sprint offer TRULY unlimited data plans,(T-Mobile also has "unlimited" data plans that throttle after a certain amount of usage for cheaper) At AT&T / Verizon, only the top users get throttled, last I heard it was top 5%. Creating winning connections. The person taking your call spends at least 40 hours a week getting bitched at and treated like subpar humans by customers. I would like to know if it would be wise to excepts this offer. I am a commissioned sales rep. 75% of my income comes directly from selling you products. A few things I feel like everyone should know also. Is it possible to make good money at CS? Don't get on the phone and rage out. With Verizon, and later the cable company, she was fired on false pretences because from the managerial perspective, she was one of their most expensive employees due to commision and other bonuses she earned. Reddit and its Leadership demonstrate personal investment in … Our POS systems have been updated and we don't even have the option to call in and try to get corporate to activate it for us anymore. For someone w/out a college degree or straight out of college, you can make really good money with this company. (We have a quota of 20 additional products - home phones / hot spot otherwise we lose a percentage of our commission checks). Iv improved and made strides and improving, but I feel like I need to improve in some areas. In all those positions, she eventually became one of the top ten salespeople (Or in the case of retention, best at preventing losses.) I had unlimited data, but when I got a new phone a month or two ago, I had to go to a set-limit plan. So we provide extensive training and development resources to empower each associate’s success. Remember, thereâs a reason why they can pay so high and still have to constantly promote job seekers to apply. The work environment is welcoming as well as competitive it really helps you drive yourself to do your best. Get the best movies, shows, and sports. While I hope my company does well, YOU personally threatening to leave my company and go with a competitor affects me in no way. Cellular Sales Management Group, LLC has 500 total employees across all of its locations and generates $78.78 million in sales (USD). I then asked "since it's unlimited everything can I pay the entire two year contract monthly fees, except taxes which you understandably would not know. What all can they do with respect to your account, service, and bills? She worked at the call center for Verizon home phone services, and later in both sales and then retention (The people who you call to cancel services.) Upgrades don't matter. I worked there for 2 years. 1,899 reviews from U.S. Cellular employees about U.S. Cellular culture, salaries, benefits, work-life balance, management, job security, and more. Terrific company. Can you sales people please stop blatantly disregarding policies for a fucking sale? Does the rep seem distracted or not wanting to help you? plans. Told me about his fantastic plans which included unlimited everything. If you can make that CSR smile or feel at ease, we will bend over backwards for you. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. If you have any questions, or need the bot to ignore the links, or the page altogether, please visit this simple FaQ for additional information. The words WE vs I subconsciously give you the feeling that I'm working for you. For the most part if there is a billing error it will be fixed immediately. Of her co-workers in both places, only a few of those she knew remain, and all of those were the worst salespeople, or agreed to take much lower paying managerial positions. Anyone who has worked for Cellular Sales as a sales representative or similar position at any time since June 18, 2016 can ask to join this case. Your interactions aren't videotaped and played back and nitpicked. Working for Cellular Sales did change my life. I love working for Reddit because I know that my opinion and expertise is valued and respected. I might be able to give a better answer if you can setup a scenario for me... How much 'speed' is withheld from customers with data plans? We know we don't work the happiness hotline for the land of lollipops and gumdrops, people are calling in because something is wrong. I just received a job offer from cellular sales. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Cellular Sales Management Group, LLC is located in Knoxville, TN, United States and is part of the Wireless Telecommunications Services Industry. Teams at Reddit prioritize communication and collaboration with genuine care for the platform and communities. I can't tell you how many times I've gotten shit on because stupid sales reps pull the most retarded stunts to meet their quotas. ", Me:"Over on unlimited? There isn't a group of people constantly watching you and walking you out the door the second they see you slip. AMA!! Press question mark to learn the rest of the keyboard shortcuts. Jobs; Companies; Salaries; Interviews; Search Cellular Sales Interviews. Anything above store-level flirted with or exceeded 6-figures. Learn about life working for Cellular Sales, the company culture and the personality types of Cellular Sales employees. Explore working for Cellular Sales of Knoxville and see what it's like to work in the area. ", Me:"You don't see a problem with that statement? Are things much the same as a salesman on the mobile end of Verizon's business, or are the mobile salespeople less likely to be fired for being too good at their jobs? Overages I've seen are 50-50 with some carriers crediting up to X% of the overage. I’m not gonna lie folks…it was … After 20 years in hospitality, it was time for a change. I just want to make sure I set you up correctly today" Trial doesn't mean "free" trial. 947 reviews from Verizon employees about working as a Retail Sales Associate at Verizon. Been working in wireless for over 5 years in retail sales, and I have worked for 2 of the 4 major carriers in the United States.About myself, I started working in wireless part time, made about 60k my first year while I was in school. Welcome to /r/Verizon! You make your own business so your responsible for your salary Disney+, Hulu and ESPN+ now included with select Unlimited plans. First and foremost, the best edge you have is simply being nice. Not sure what other markets are like. I mean I could go on and on about certain scenerios and what I would do. A free inside look at Cellular Sales salary trends based on 1585 salaries wages for 229 jobs at Cellular Sales. Not to mention they got sued by my ex co worker and lost resulting in a $150,000 settlement for failing to pay us accurately and give us breaks for lunch. Turned down multiple management offers because like I said, my job is super kush. Press question mark to learn the rest of the keyboard shortcuts. Wireless employees make more than you think. Been working in wireless for over 5 years in retail sales, and I have worked for 2 of the 4 major carriers in the United States. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I have been working at Cellular Sales full-time for more than a year. Apparently this is worse at T-Mobile who requires 90% attachment. How it is set up is that you must take your guy through 5 different areas with different biomes and etc, and after clearing an area you get a small random reward and move onto the next area. Hell, most of the time I'll waive at least half of it if they aren't an asshole and help me figure out what caused the overage and promise not to do it again instead of just being slobbering mad screaming "they aint no way ah went over them giggerbytes!". Do you have a history of going over? Do AT&T or Verizon have plans to kill off all the grandfathered Unlimited Data customers' plans? With 800+ Cellular Sales locations across the country, there's a local Verizon expert in your community. I've read plenty of horror stories on here about them.
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